Service
Automation & Applied AI
We automate processes with data, ML, and tailored copilots.
What we deliver
- Prioritized use cases
Automation backlog with expected ROI.
- Copilots and agents
Conversational flows connected to data.
- Lightweight MLOps
Monitoring, versioning, and continuous evaluation.
Service overview
We apply AI and automation where it delivers ROI: service, operations, analytics, and decision support.
Delivery approach
- Identification of high-volume, high-friction processes.
- Rapid prototypes using real data.
- Integration with core systems and APIs.
- Governance, security, and continuous evaluation.
Outcomes
- Reduced operational time and costs.
- Better customer and agent experience.
- More consistent, auditable decisioning.
- Scalable automations without technical debt.
Typical stack
- OpenAI, Azure OpenAI, or Vertex AI.
- Python, LangChain, and FastAPI.
- Pinecone, Weaviate, or Elastic.
- Integrations via APIs and webhooks.