Industry
Telco & Media
Modern BSS/OSS with focus on provisioning, service quality, and retention.
Key use cases
- Subscriber 360
Unified view of customer, usage, and tickets.
- Automated provisioning
Frictionless activation and configuration.
- Churn prevention
Early alerts and recommended actions.
Industry overview
We modernize BSS/OSS to speed provisioning, improve quality, and reduce churn.
Operational challenges
- Slow provisioning and rigid systems.
- High churn and low retention.
- Limited visibility into customer experience.
Priority initiatives
- Self-service and digital onboarding.
- Network orchestration and activations.
- Churn models and recommendations.
Business outcomes
- Lower churn and improved NPS.
- Faster activations.
- Data-driven upselling.